Frequently Asked Questions

Everything you need to know about our premium fashion collections.

What is your shipping policy?

We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our Returns Portal to start your process.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or contacting our style consultants.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

At Chris Christensen, we prioritize ethical craftsmanship. We work with certified suppliers to ensure our fabrics are high-quality, durable, and sourced through responsible environmental practices.

Can I track my order once it has shipped?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.